Shipping policy

Order Processing Time

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times are separate from the shipping times.

 

Domestic Shipping Estimates

For orders shipped within the United States, standard delivery typically takes 7 to 15 business days after the order has been processed.

 

International Shipping Estimates

We offer international shipping! For orders shipped outside of the United States, standard delivery typically takes 5 to 7 business days after the order has been processed.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated delivery timeframe, please contact us at solende.info@gmail.com with your name and order number, and we will look into it for you.